Website concierge · Horsham, West Sussex

Answerswhile youget on with it.

Jeki answers visitor questions on your website, day and night, using only what you've told it about your business. When it can't help, it takes their details and passes them to you.

We'll build a preview from your public pages. Nothing is added to your site.
01What it does

The questions you answer every day, answered for you.

Most website visitors want the same few things: prices, dates, directions, what's included. Jeki handles those, so the enquiries that reach you are the ones worth your time.

A

Answers common questions

Opening hours, prices, what's included, parking, cancellation terms. Taken from your own information, word for word where it matters.

B

Works out of hours

Evening and weekend visitors get an answer straight away instead of an inbox that won't be read until Monday.

C

Takes enquiry details

Date, numbers, budget, contact details. Collected in a conversation and sent to you as one tidy email.

D

Hands over to you

If a question needs a person, Jeki says so plainly and passes it on. It doesn't guess.

E

Sticks to what you approve

It only works from the information you've signed off. Change a price, and the answer changes the same day.

F

Shows what people ask

A monthly summary of the questions visitors asked, including the ones your website doesn't answer yet.

After hours

A visitor with a question won't wait until Monday. If your website can't answer, they ask the next business on the list.

EveningsWhen many people look up local services, after work.
WeekendsWhen your inbox isn't being watched.
SecondsHow long Jeki takes to reply, at any hour.
02Why it works

Quick to set up. Quick to answer. Quick to hand over.

Live in a week

You send what you already have: your website, price list, FAQs, terms. We do the rest and add one line of code to your site.

  • Access to your website, or someone who has it
  • Your current prices and packages
  • The questions you're asked most often
  • A 30-minute call to check the answers
Answers in seconds

Visitors get a reply while they're still on your page, which is when they're most likely to book.

  • Make up prices, dates or policies
  • Take payments or confirm bookings on your behalf
  • Pretend to be a person
  • Answer questions unrelated to your business
Hands over at once

When a visitor is ready to book or needs a person, their details reach you straight away, with the conversation attached.

  • Visitor leaves name, email or phone
  • You get an email with the full conversation
  • Urgent enquiries can go to a mobile by text
  • You reply in your own time, in your own words
03Where it fits

Built for businesses that answer the same questions all day.

Jeki works best where visitors have a lot of practical questions before they get in touch. Drag to browse.

Weddings & eventsPilot

Forget Me Nots Hire

Event and wedding hire in West Sussex. The first business running Jeki, answering availability, delivery and package questions.

Typical question: "Do you deliver to venues near Horsham?"
Weddings & eventsVenues

Wedding and party venues

Capacity, catering rules, curfews, accommodation and date availability, before a couple ever books a viewing.

Typical question: "What's your latest finish time on a Saturday?"
Weddings & eventsSuppliers

Photographers, florists, caterers

Packages, travel costs and what's included, answered while you're working someone else's big day.

Typical question: "Is a second shooter included?"
SchoolsPrimary

Primary school websites

Term dates, uniform, clubs, lunch menus and admissions, answered for parents at 9pm without adding to the office's workload.

Typical question: "When does breakfast club open?"
SchoolsNurseries

Nurseries and pre-schools

Places, fees, funded hours and settling-in, for parents who are comparing several settings at once.

Typical question: "Do you take 15 funded hours?"
Local servicesHospitality

Cafés, pubs and restaurants

Menus, dietary options, dog policy, group bookings and parking, without the phone ringing mid-service.

Typical question: "Can we bring the dog in?"
Local servicesClinics & studios

Salons, studios and clinics

Treatments, prices, timings and what to bring, so booking questions don't fill the voicemail.

Typical question: "How long does a first appointment take?"
04Plans

Three plans. One monthly fee. No long contract.

Every plan includes set-up, hosting and a person to talk to. You can cancel with a month's notice.

Plan 1

Essentials

£XX / month
Plan 2 · Most chosen

Standard

£XX / month
Plan 3

Managed

£XX / month
Set-up and knowledge baseIncludedIncludedIncluded
Answers from your approved information
Enquiry details sent by email
Content updatesOnce a quarterMonthlyWhenever you need
Monthly question summary
Urgent enquiries by text
Review callQuarterlyMonthly
Start with EssentialsStart with Standard Start with Managed

Prices exclude VAT. If Jeki isn't answering questions well within the first month, you don't pay for that month.

05How it's built

Most of the work happens before it goes live.

Adding a chat box to a website takes minutes. Making sure it gives the right answer, every time, is the part we do properly.

  1. 01 · Knowledge

    We write down what it knows

    Your website, price lists, terms and FAQs are gathered, checked with you and turned into a single approved source. Anything out of date gets flagged before it goes in.

    Us · with a 30-minute call with you
  2. 02 · Guardrails

    We set what it won't do

    Topics it should decline, promises it can't make, and exactly when it should stop and pass the visitor to you.

    Us
  3. 03 · Testing

    We try to trip it up

    Before launch we ask it awkward, vague and misleading questions to check it holds to your information and says "I don't know" when it should.

    Us
  4. 04 · Your site

    It goes on your website

    One line of code, added by us or your web person. Works with WordPress, Wix, Squarespace and most other builders.

    You approve it first
  5. 05 · Review

    We keep it up to date

    We read what visitors ask, fix any weak answers and update it when your prices or services change.

    Us · ongoing
06Who's behind it

A local business, not a call centre.

MH

Mike Howard

Founder, MJH Digital Ltd

Jeki is built and run by Mike Howard from Horsham. Mike has spent more than 25 years delivering digital services for large UK organisations in media, insurance, retail and telecoms.

Jeki brings the same care to small local businesses: you deal with the person who set it up, and you can meet him for a coffee.

CompanyMJH Digital Ltd
Based inHorsham, West Sussex
CoversWithin 25 miles, in person
07Questions

Things people ask us.

What happens if it doesn't know the answer?

It says it doesn't know, offers to take the visitor's details and sends them to you. It is set up not to guess.

Will it tell visitors it's automated?

Yes. It introduces itself as an assistant for your business. It never pretends to be a member of staff.

Do I need to change my website?

No. Jeki is added with one line of code and sits on top of your existing site. Remove the line and it's gone.

What about visitor data?

Jeki only asks for the details needed to follow up an enquiry, and only once the visitor chooses to give them. Conversations are kept for your monthly summary and can be deleted on request.

How much time will it take me?

About an hour at the start, mostly one call to check answers. After that, just tell us when something changes.

08Get started

See it on your own website.

Enter your web address and we'll show you a working preview built from your own pages. No sign-up, and nothing is added to your site.

Rather talk first? Book a 15-minute call

Preview ready in about a minute.